Support
We reply to every message. Usually within 48 hours.
Inside the app
The fastest way to reach us is directly from Bridge. Open the app, go to Account → Contact us, pick a category, and write. Your message goes straight to our support system with your app version and device attached — so we can help without asking follow-up questions.
By email
If you can't open the app or prefer email, write to us directly. We reply from the same inbox that handles in-app support.
support@hellobridge.appWhat we can help with
Bugs, account questions, billing and subscription issues, feature requests, feedback about the AI-generated insights, and anything else that comes up while using Bridge.
What to include
When you write, it helps to know: what you were trying to do, what happened instead, and (if it's a bug) roughly when it happened. Screenshots welcome but not required.
Privacy questions
For data access, deletion, or privacy inquiries — anything covered by our Privacy Policy — email privacy@hellobridge.app. We respond within 30 days.
If you're in crisis
Bridge is a reflection tool, not a crisis service. If you or someone you love is in immediate danger, please reach out for real help.
988 Suicide & Crisis Lifeline — call or text 988
Crisis Text Line — text HOME to 741741
National Domestic Violence Hotline — 1-800-799-7233